Terms & Conditions

Effective Date: 27th March 2025

PLEASE READ THESE TERMS AND CONDITIONS ("TERMS") CAREFULLY BEFORE INSTALLING OR USING THE LUMINA SOFTWARE ("SOFTWARE" or "APP") AND RELATED SERVICES PROVIDED BY Wellness at Work AI Pte. Ltd. ("COMPANY," "WE," "US," OR "OUR").

1. Acceptance of Terms

By accessing or using Lumina (the “Service”) owned and operated by Wellness at Work (collectively, “Company,” “we,” “us,” or “our”), you (“User” or “you”) agree to be bound by these Terms & Conditions (“T&C”), as well as our Privacy Policy. If you do not agree with any of these terms, you must discontinue use of the Service immediately.

2. Scope of Service

Lumina is a software application designed to help users monitor habits related to computer usage and digital wellness. It utilizes your computer's camera for analysis, performs some processing locally on your device, and utilizes cloud storage for certain data, including performance metrics, user inputs, and, with your explicit consent, calibration video footage for personalization, as further described in our Privacy Policy. Features may include monitoring of visual behaviors, posture, screen distance and many more.

Lumina provides wellness guidance, resources, and related information (“Content”) for educational and informational purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment. You acknowledge that any recommendations or insights provided by Lumina are based on general wellness and personal development frameworks, and not on specific medical criteria.

3. Privacy Policy

Your privacy is important to us. Our Privacy Policy, which is incorporated by reference into these Terms, describes how we collect, use, store, and disclose your information, including data derived from your camera (both locally processed and cloud-stored calibration videos) and other metrics stored in the cloud. Please read the Privacy Policy carefully. By agreeing to these Terms, you also agree to the practices described in our Privacy Policy.

4. User Accounts

To use certain features of the Service, particularly those involving cloud storage of your metrics and personalization data, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain the security of your password and accept all risks of unauthorized access to your account.
• Promptly notify us if you discover or suspect any security breaches related to the Service or your account.
• Be solely responsible for all activities that occur under your account.
• Be of legal age (as defined in your jurisdiction) to use the Service.

5. License Grant

Subject to your compliance with these Terms, Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use one copy of the Software on a compatible Windows or macOS computer that you own or control, solely for your personal, non-commercial use in connection with the Service.

6. Restrictions on Use

You agree not to, and will not permit others to:

• License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the Software or Service.
• Copy (except for one backup copy), modify, adapt, translate, reverse engineer, decompile, disassemble, or attempt to derive the source code of the Software or Service.
• Create derivative works based on the Software or Service.
• Remove, alter, or obscure any proprietary notices on the Software or Service.
• Use the Software or Service for any illegal purpose or in violation of any applicable laws.
• Use the Software or Service to violate the privacy or rights of others.
• Interfere with or disrupt the integrity or performance of the Service or the data contained therein.
• Attempt to gain unauthorized access to the Service or its related systems or networks.
• Post or transmit content that is defamatory, obscene, harassing, or otherwise objectionable.
• Use the Service to transmit malware, viruses, or destructive code.

7. User Data and Content

Your Data: You retain ownership of the personal data you provide or that is generated through your use of the Service specifically tied to you (e.g., your calculated metrics, questionnaire responses, calibration videos) ("User Data").

License to Us: By using the Service, you grant Company a worldwide, non-exclusive, royalty-free, sublicensable license to access, use, process, copy, distribute, perform, export, and display User Data:

• To provide, maintain, and update the Service for you.
• To personalize your experience (e.g., using calibration videos and historical metrics).
• To prevent or address service, security, or technical issues.
• As required by law.
• As otherwise described in our Privacy Policy.

Aggregated/Anonymized Data: You agree that Company may collect, use, and share aggregated or anonymized data derived from User Data (which does not identify you personally) for purposes such as improving the Service, developing new features, research, and marketing.

Responsibility: You are solely responsible for the accuracy, quality, legality, and appropriateness of your User Data and for obtaining any necessary consents for its collection and use via the Service.

8. Camera Usage and Consent

You acknowledge and agree that:

• The Software requires access to your computer's camera to provide its core functionalities.
• By using the Software, you consent to the Software accessing your camera feed for real-time, primarily local processing as described in the Service features and Privacy Policy.
• For specific features like personalization/calibration, the App will capture and upload short video segments to our secure cloud servers, as detailed in the Privacy Policy.
• You are responsible for ensuring your use of the camera with this Software complies with applicable laws and respects the privacy of others.

9. Fees and Payment

• Current Status: The basic version of the Service is currently provided free of charge.
• Future Changes: We reserve the right to introduce fees for certain features or versions of the Service, or change existing fees, at any time upon notice to you. Any changes will not apply retroactively to your current subscription term or purchase, if applicable.
• Subscription Terms (If Applicable): If the Service is offered on a subscription basis, specific terms regarding billing, renewals, and cancellations will be provided at the time of subscription.

10. Intellectual Property

• Ownership: The Service and all materials (including text, graphics, logos, designs, images, and software) are owned or licensed by the Company and are protected by intellectual property laws.
• User License: Subject to your compliance with these T&C, the Company grants you a limited, non-exclusive, non-transferable license to access and use the Service for your personal, non-commercial use.
• User-Generated Content: By submitting any content (such as feedback or suggestions), you grant the Company a non-exclusive, worldwide, royalty-free license to use, reproduce, distribute, and display such content in connection with the operation and improvement of the Service.

11. Disclaimers

No medical advice: the software and service are intended for informational and educational purposes only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition, including computer vision syndrome (cvs). The information, scores, and insights provided do not constitute medical advice. Always consult with a qualified healthcare professional or eye care specialist for any health concerns or before making any decisions related to your health or treatment. Company is not a licensed medical care provider.

Warranty disclaimer: the software and service are provided "as is" and "as available," without warranty of any kind. company and its licensors expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, and non-infringement. We do not warrant that the service will meet your requirements, be uninterrupted, secure, error-free, or that any metrics or insights provided will be accurate or reliable. Additionally, the following disclaimer from the previous version is retained for clarity:

• we make no representations or warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.
• we do not warrant that the service will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

12. Limitation of Liability

To the fullest extent permitted by law, the company and its affiliates will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from or related to your use of (or inability to use) the service, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, in no event shall company, its affiliates, directors, employees, agents, or licensors be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

Under no circumstances will company's total aggregate liability arising out of or related to these terms or the service exceed the greater of (i) the total amount paid by you to company for the service in the twelve (12) months immediately preceding the event giving rise to the claim, or (ii) one hundred US Dollars ($100.00). The limitations in this section apply even if a remedy fails of its essential purpose.

13. Indemnification

You agree to defend, indemnify, and hold harmless Company and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (a) your use of and access to the Service; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including without limitation any privacy or intellectual property right; or (d) your User Data and the use thereof by Company in accordance with these Terms and the Privacy Policy.

14. Modifications to Terms and Service

Company reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide reasonable notice (e.g., via email, in-app notification, or posting on our website) prior to the new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use the Service after those revisions become effective, you agree to be bound by the revised terms. We also reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice.

15. Termination

By You: You may terminate these Terms at any time by ceasing all use of the Software and Service and uninstalling the Software. If you have an account, you may also be able to delete it through the Service interface or by contacting us.

By Company: We may suspend or terminate your access to the Service and these Terms, with or without cause, and with or without notice, for any reason, including, but not limited to, if we believe you have violated these Terms.

Effect of Termination: Upon termination, your right to use the Service will immediately cease. We may delete your account and User Data upon termination, subject to the terms of our Privacy Policy and applicable law. Sections 7(c), 10, 11, 12, 13, 15(c), 16, and 17 shall survive termination.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Governing Law Jurisdiction of Singapore, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively through binding arbitration administered by Singapore court of Law. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

17. Miscellaneous

• Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Company concerning the Service and supersede all prior agreements or understandings.
• Severability: If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.
• No Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.
• Contact: If you have any questions about these Terms, please contact us at:
  Wellness at Work AI Pte Ltd
  contact@wellnessatwork.ai
  www.wellnessatwork.ai

BY INSTALLING, ACCESSING, OR USING THE SOFTWARE OR SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.